Its amazing that there is still more to learn in MS Word. I already completed a Word course but this covered different aspects. 

CIV Student Robert Swift - Feedback from Excel Study Guide October 2022

Sara Mitchell – I have enjoyed my first day. Sarah explained what is expected of us and the trainers thoroughly. Thanks Sarah

Sherya Patel – My trainer is very friendly and supportive

Feedback from July 2022 - After completing CIV Orientation

The trainers and staff at Wiseclick were very friendly and knowledgeable which made training easy and pleasant

CIV Classroom Student Thea Van Niekerk - After completing CIV June 2022

The teacher (Sarah) wasvery helpful and approchable. The module was very easy to understand. She did a great job in explaining everything. 

CIV Classroom Student Nyasha Mverchena - After completing orientation May 2022

What an emotional phone call this morning! I feel incredibly honoured and proud to be nominated for the ICB Student of Year award. I have had the most wonderful support from my ‘rehab team’ at Wiseclick. I would not be nearing completion without your incredible support and build of my confidence. I am looking forward to sharing this news with my ‘medical rehab team’ at Royal Rehab Hospital, Sydney! 

My accident happened just over two years ago on the 28th of March 2020 in Kojonup, Western Australia. I was thrown off my horse when checking cattle at work and suffered a severe Traumatic Brain Injury. I was flown to Royal Perth Hospital and underwent emergency neurosurgery and craniotomy, to relieve bleeding on my brain. I had three different types of brain bleeds, extradural haematoma, subdural haematoma & subarachnoid haemorrhage. I was in a coma for a week and spent nearly two months in hospital.

As a result of the brain injury I have loss of brain tissue (encephalomalacia) in the left temporal lobe – which is responsible for understanding language, learning, memorizing, forming speech and remembering verbal information. 

I also have ongoing chronic headaches & fatigue. Thankfully my hearing, speech impairment (mild dysphasia), executive functioning and troubles remembering words are improving with ongoing speech therapy. 

I was eager to get back to my studies post injury, but my medical team wanted me to focus on my rehab with physiotherapy, speech therapists, occupational therapists and psychologists. It wasn’t until a year post injury that my medical team felt I was able to return to studies. 

My studies with Wiseclick are the best, most challenging and authentic brain training and rehab I could undertake. 

I remember many phone calls with Wiseclick where I was stuttering or unable to communicate properly. Although awfully embarrassing and frustrating, the team at Wiseclick were incredibly patient and understanding.

It has been a real comfort having walked this journey with Wiseclick. They knew me pre-injury and have seen me at my lowest point post injury and continue to see me improve with time. I’m very grateful for their ongoing support and patience.

CIV Online Student Eliza Kenna - Completed April 2022 & Awarded ICB Student of the Year Award

I would like to say thank you all of staffs at Wiseclick Training Provider; especially Taryn and Sarah for the assistance they have provided me with during my study at Wiseclick. I miss all of you a lot. Hope to see all of you one day. 

CIV Classroom Student Chau Do - Completed March 2022

I am so grateful to Wiseclick for being so helpful from the first day I walked through the door. They took onboard my situation of being new to Australia and were very accommodating and understanding.

Bas Agent Skills Set Online Student Dimitriios Bellies - Completed December 2021

I would just like to thank every-one for their help to enable me to finish this course. I would recommend Wiseclick to anyone interested in bookkeeping. 

The trainers are amazing (special mention to Tarryn). I now feel equipt and confident to enter the workplace as the course was so thorough both from a learning and assessment perspective. 

To back this up the level of support is superior and I could have not got through without it (thank you Sarah). 

I really feel everyone goes above and beyond, always so nice and helpful. I can’t say it was not without its challenges, some parts I found very difficult but with the support I pursued and got through. 

I’m not sure how anyone could do this course purely online or through an organization that doesn’t offer your (Wiseclick’s) support so I am very grateful I found Wiseclick.  Many thanks. Hopefully I’ll be back one day to do my diploma.

CIV Classroom Student Jocelyn Froehnelt - Completed Nov 2021 After completion of FNS40217 Certificate IV in Accounting and Bookkeeping

Janice Bertram – My Study Story

After leaving the position I had been in for almost 11 years I felt a bit lost in my ‘where to from here’, but as soon as I started looking at job ads a ‘light bulb’ turned on and I realised the part of my work I loved the most was bookkeeping – it’s kind of like solving problems and doing puzzles, eventually everything comes together and ‘balances’!  I had also loved working from home during the 2020 lockdown so the seed was planted to work towards registering as an individual BAS Agent and setting up my own home based bookkeeping business.  

The two major requirements for BAS Agent registration is qualification and experience.

The primary qualification required is Certificate IV in Accounting and Bookkeeping.  I wanted to do my study online/self paced and choose WiseClick as they are local, really friendly and helpful.  I loved the time I spent doing my study and treated it as my ‘full-time’ job.  Tarryn, Sarah and Paula (and everyone behind the scenes at WiseClick) were amazing and so helpful throughout my study and the WiseClick online portal system was brilliant and easy to use.

The second requirement to be a BAS agent is experience – lots and within the last four years!  The Tax Practitioner’s Board description of ‘experience’ seemed open to interpretation.  As I worked through the GST/BAS Agent units of my study I started to realise that my experience within the required four year period fitted into the TPB’s experience description and the excitement of starting my own business as soon as I finished my studies was building up.


It’s now just 10 months since I started to dream about my bookkeeping business and I’m so excited as I’ve finished my study and the Tax Practitioner’s Board have accepted my application.  I am now a registered BAS Agent and I will be launching my home-based bookkeeping business “Aveley Bookkeeping” in early October 2021.

CIV Classroom Student Janice Bertram - Completed Aug 2021 After completion of FNS40217 Certificate IV in Accounting and Bookkeeping

Hi Tarryn, This is my last resit. I’m opening Champagne tonight!!! Thanks so much for everything. This has been a great experience doing the Cert IV. Hard work thought but well worth it. Your team of lovely ladies (Paula, Sarah, Cheryl, Kerry, Aimie and yourself) have made it a pleasure coming to Wiseclick for the last year. Thanks for giving me the confidence in my work and it is onward and upward from here!!

Meredith Hathaway xx

CIV Classroom Student Meredith Hathaway - Completed July 2021 Feedback left on last assessment submitted.

You all made this process very easy and never seemed to mind my endless influx of questions.

Thanks for being so kind and generous with your time 🙂

CIV Online Student Jake Poingdestre - Completed July 2021

I completed my course online with a few classroom sessions.

I found the team at WiseClick incredibly knowledgeable, supportive and accommodating throughout my studies!

WCT were recommended to me by a family member who completed the same course & i wont hesitate to do the same to anyone that asks 🙂

CIV Online Student Tayla Bradley - Completed July 2021

Attended a two day MYOB course. Course material provided was excellent (large manual to take away), and Tarryn was the perfect tutor – clear delivery, extremely knowledgeable, friendly and helpful. Really enjoyed the course. Thank you WiseClick!

I thought the course was excellent and will certainly recommend WiseClick to anyone I know looking for training. 

S Craig – Business Courses - Getting Started with MYOB - Attendee - Ju1y 2021

The staff were all very welcoming, friendly & knowledgeable on our Orientation Day.  There were a number of students in my class who were recommended by previous students and I loved that the trainers remember these participants.  To me this shows we are all human and not just numbers in the a ‘numbers world’.


Raylyn – March 2021 intake.

Raylyn – New CIV Classroom Student after Orientation - Started MAR 2021

Thanks so much for a great orientation zoom meeting Sarah, you were very thorough and made it super easy to understand everything!

Natasha Sliver – New CIV Online Student after Orientation - Started MAR 2021

I would like to thank all the Wiseclick staff for their help during my training. The course is well structured and the information provided in the onsite classes were a tremendous help.  Even during lockdown, the lectures made sense and I felt that the information provided was given at a reasonable pace. The knowledge that I have gained from this certificate has made me a more confident bookkeeper.    

Christine Kamel – CIV Classroom Student Completed MAR 2021

I have studied an online BAS Skill Set course. I found WiseClick is a great learning centre for those who have limited time to study due to the work environment as they provide students with flexible study hours and supervisors are available on weekends to respond to my enquires.

The provided materials are very practical, simple and easy to follow, I was able to access extra materials if needed. I will definitely come back to study at WiseClick.

Yuka Leno – BAS Skill Set. Completed DEC 2020

BAS Agent Skills Set - Yuka Leno

FNS40217 Certificate IV In Bookkeeping and Accounting – After Orientation Meeting

In this current state of unknowns and my inability to attend the induction on site the staff were very accommodating in holding the induction completely online. Apart from having an internet issue early on from my end I found the process to be informative, friendly and easy to follow.

CIV Online Student Tracy Sandercock – Currently Studying as at Mar 2020

FNS40217 Certificate IV In Bookkeeping and Accounting – On Completion

I am so thankful I stumbled across Wiseclick and completed my training with them!


CIV Online Student Skye Woods – Completed July 2020

FNS40217 Certificate IV In Bookkeeping and Accounting – WOR unit

Enjoyed searching the answers. Very good unit. Understood the difference between policies and procedures. Courses finish but learning never ends and best way to update is through CPE. Liked the New Client Information Sheet on what questions to ask to the new customer. Sample of Bookeeping Engagement letter (wiseclick one) was too the point and easy to understand. “Word from mouth” and “networking” play an important part in one’s career. Manual explains very nicely when your customer says “i need help in bookkeeping” Drill this statement down to the exact need what’s included and what not! Asking probing questions definitely makes a lot sense!

CIV Student Anurag Gangwar – Currently Studying as at Jan 2020

FNS40217 Certificate IV In Bookkeeping and Accounting

“I enrolled in certificate IV Bookkeeping & Accounting course to better my knowledge in a different challenging field. From day one the staff / lectures at WiseClick training have been very helpful in explaining any questions I had. English being my second language and beginner in this field was at times very challenging. Tarryn was very knowledgeable, comforting and easy to understand from day one & she made me feel like I had known her for many years. The course was well structured, course content up to date, well-paced even for beginners. I am so happy I choose WiseClick to do my training and will recommend to all friends.”

CIV Student Jasmina Kovaceska – Completed NOV 19

FNS40217 Certificate IV In Bookkeeping and Accounting

I am really glad I choose the classroom training option as I would have found it challenging otherwise. Tarryn delivered the majority of our training and she is awesome – nothing is too much trouble for her. The workload is substantial at times but support is always available. I would highly recommend Wiseclick Training to anyone considering a career in bookkeeping.

CIV Student Karen McGill – Completed SEPT 19

FNS40217 Certificate IV in Accounting and Bookkeeping

This is the first session I have done with Cheryl, I feel like she really delivered the course content well and I feel very informed going home to complete the assessment.

CIV Student Jenny Myles – Cloud Unit Course Day

EXCEL Course

I came into class with very limited knowledge of excel. Tarryn was amazing at presenting the unit in a very easy understandable way for me to learn. I’m leaving my day with confidence that I will easily work through my homework manual.

CIV Student Gail Rainbow – EXCEL Course Day

Word Course

Very good course on word documents. Felt like I wasted quite some good years of my time in doing things the hard way in the past when there was an easy way of doing things. Now after completing this unit my outlook towards any word document has changed completely. Never ever in my wildest dream would have imagined to set up a template with all the necessary fonts, headings, style which could save so much time and effort. I had really struggled in the past in formatting the word documents but NOT ANYMORE!
“Bring it on!”
Thoroughly enjoyed this unit!

CIV Student – Aug 19

Word Course

Good learning about various shortcut keys, table of contents, never though that headings could crate a table of contents, learned about navigation pane and how easily the structure of the document can be changed. Learned about page breaks and how each section can have it’s own header and footer and even the layout. Learned about Pilcrow how can this uncover any document setting was simply mind blowing! Learned about creating different page numbers in different section breaks. Also learned how to omit page numbers from cover page.
This course has changed the way I will look at any word document now onwards!

CIV Student – Aug 19

Completed FNS40217 Aug 2019

Tarryn is a wonderful trainer as she guided me when ever I needed more explanation on any aspect. She explains everything so well that anyone can understand. Cheryl and other trainers were also amazing. In Short, wiseclick training has made me a perfect bookkeeper giving me confidence that I can work anywhere.

Preeti – Classroom Student (Started 2018, completed 2019)

I enrolled to complete my Certificate IV in Accounting and Bookkeeping online with Wise Click Training to refresh my previous accounting qualifications.  After taking time out from the accounting industry to raise my family, I was seeking a professional course that would allow me to update my knowledge and get up to speed with new software and legislative changes as I re-entered the industry. 

Sarah and Tarryn were amazingly supportive and Wise Click Training provided exactly what I needed, with the flexibility to fit around my busy family and working commitments.

I have thoroughly enjoyed studying with Wise Click Training, thank you Sarah and Tarryn.

CIV Online Student Chontelle Berry - Feedback After completion of CIV qualification November 2022

Great Unit! Instructions from Tarryn were really clear and found them easy to follow. My knowledge of Excel prior to doing this unit was very limited so I’ve really enjoyed the challenge. 

CIV Classroom Student Kerry Maddern - Feedback from Excel Study Guide September 2022

Wiseclick – Congratulations! You have completed all units towards your qualification.

Email Reply –

Oh happiness and joy!!! 

I’m literally crying 😭 with happiness 

Gosh, I could not do it without the support of the Wiseclick staff in particular Tarryn, who is an absolute legend of a trainer. 

CIV Classroom Student on finding out she was finished - Jenna Madureira June 2022

Really enjoyed today with Sarah – Very bubbly – Olivia Cannard

Sarah went through everything clearly and was very helpful explaining things we required more clarification on. – Jade Macintyre

Very thorough and informative session. Easy step by step explanations and lots of help provided. – Shadia Ghorbani

CIV Orientation Classroom feedback May 2022

So fantastic Study, manual books and explanations are in details so i understnd basic accounting concepts and bookkeeping. 

CIV Online Student Thi Do – after completing first manual of courses in March 2022

I haven’t had any experience in accounting and bookkeeping before.

It’s entirely new field for me so I was tensed when started.

But the way the trainer Tarryn taught was incredible, who boost my confidence levels.

The back end support provided by other trainers through phone and Email was awesome.

Thank you Sarah for bearing all my silly questions and helped me to achieve this.  Thank you Cheryl, Aimie, Paula and Kerry for all your support.

I am exited to start my career as a bookkeeper waiting for the opportunity!

CIV Classroom Student Uma Thirunavukarasu – After Completed Feb 2022

All staff were friendly and easy to approach.

CIV Online Student Shizuka Reece – After orientation day - CIV - October 2021

Highly recommend Wiseclick Training as the wealth of knowledge of all the trainers combined is truly invaluable, and they have a great range of courses to choose from.

Thank you for understanding my existing work circumstances and providing guidance in selecting the most relevant training course for me.

CIV Classroom Student Melissa Tang – Completed BAS Agent Skills Set - October 2021

Couldn’t wish for a better learning environment – trainers are exceptionally good and very friendly

CIV Classroom Student Angela Harrington – Completed CIV units October 2021

Wiseclick – and Tarryn in particular, were extremely flexible and accommodating of my needs. 

Without the degree of flexibility I was afforded, it is unlikely that I would have been able to finish the course. 

All the Wiseclick staff I engaged with were friendly and supportive and did whatever they could to assist me with questions and any difficulties I encountered.  Thanks so much.  A great team and a great training provider.

CIV Online Student Caroline Henson – Completed CIV Online Aug 2021

Jake After Completion:
You all made this process very easy and never seemed to mind
my endless influx of questions.
Thanks for being so kind and generous with your
time 🙂

Jake While Training:
Thank Tarryn again. Most helpful hour and half of my life. Feeling much better.

CIV Classroom Student Jake – Completed CIV Online Jul 2021

All staff were friendly and easy to approach.

CIV Classroom Student Shizuka – In progress Feedback left on after orientation for CIV Sept 2021

Dear Tarryn,

First of all, many thanks for extra time. During the project, many thanks to Sarah for all the help for explain questions. And also thanks to Paula and management for all the support to complete my project. I believe and tried my best to do Xero program. More practice i will be able to do real client projects too. Again, Thank you for all of support during my study.

Many Thanks

CIV Classroom Student Anuradha – In progress Feedback left on Xero project CIV course June 2021

I just want to say a big Thank you for supporting me this 10months.

I am online student. So learning in a physical classroom is interesting and more involving as human interaction is present. There are classmates to connect with and an instructor to consult for immediate feedback. This lacks in online learning. But I used phone and email support weekly, your reliable customer support is amazing and fantastic!! You are the BEST!!

CIV Online Student Kimie Yamazaki– Completed July 2021

FNS40217 Certificate IV In Bookkeeping and Accounting – On Completion 
Woohoo, I have received an email advising I have now completed my Certificate 😊

Thank you to the whole Wiseclick Team for your unwavering support and guidance.


CIV Online Student Kerry Price – Completed June 2020

FNS40217 Certificate IV In Bookkeeping and Accounting

As an online student who did one unit in class, I felt you could really feel the difference in the learning curve – there is a lot more to be gained from being in the classroom, compared to trying to learn from home. I was a little concerned that as an online student, any mistakes in the manuals may impact the learning of those less confident to ask questions and use multiple sources to clarify. However, the trainers at Wiseclick clearly know their field and were always willing to go above and beyond to help their students – I am extremely appreciative of the time they spent with me over the phone/email, both during office hours and after hours as well. Further, their training of the updated syllabus clearly shows they understand the way of the future of bookkeeping, and equipped me with confidence to forge forward both as a Business Manager, and a bookkeeper.

CIV Student Kellysan Powers-Martin – Completed OCT 19

EXCEL Course

Enjoyed the Excel Course and felt it will really help me going forward in my job. Looking forward to putting it into practice at work.

CIV Student Clare Nolan – SEPT 19

FNS40217 Certificate IV In Bookkeeping and Accounting

Best training facility i have ever studied at, i would highly recommend. This course was great!

CIV Student Vicki Eindorf – Completed SEPT 19

EXCEL Course

This course teaches excel on everything I didn’t knew earlier. Absolute references was an eye opener kind of thing. First time in my life I was able to freeze panes. Never knew that work can be checked though various functions. Life will never be same with Excel again. I will now look at any excel sheet in a different way! Enjoyed this course. Sub-totaling was my favorite part!

CIV Student – Aug 19

Word Course

Word is not my favourite program, but I have learnt many new tips & tricks (even after using it for 20+ years.) Thanks for that, I appreciate it and am sure it will help me in the future.

CIV Student – Aug 19

Completed FNS40217 July 2019

Personally felt very informed and more aware on finishing the course, it filled lots of gaps I was unaware I was missing. My tutors and everyone on the course were very responsive and helpful regarding queries and has opened my mind to a whole new world of useful information to be had and how to apply them.

Sui Abbott Online Student (2018 completed 2019)

Certificate IV Student

Truly inspired at how well you present Tarryn. Enjoying the course so far

Jemma Gill (June 2019)

Hello Tarryn

Just wanted to express my sincere gratitude at all the support and assistance I received while enrolled in Cert 4 in Bookkeeing and Cert 4 in Accounting.

From our first meeting you have always had confidence in my ability to successfully complete this double certificate. Being a self paced student was difficult and lead to a very slow start. Actually completing this course was something I was very unsure of as time went on, but to actually complete and successfully was a major result for me.

As you can appreciate despite our best efforts life, work, family, health can sometimes interfere and in my case all of the above was true.

I really can not thank both Cheryl and yourself enough for the time and effort you put into assist me to achieve this amazing result.

I truly wish I had had the confidence to have approached you both earlier in the course to discus the course content I was struggling with. When I finally did you organised for me to join in a few classes which were such a huge assistance in my ability to understand the core concepts.

Before this turns into a huge novel, the short version is Thankyou both for your assistance and for being available even over the weekend and long weekends and christmas holidays to respond to my many emails.

Warmest regards

Linda Tischhauser (Jan 2019)